CSL Plasma - Newark, DE - Reviews, Appointment & Contact (2024)

CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

Based on 117 reviews, this Blood donation center has received a rating of 2.9 stars

Address: 79 Marrows Rd, Newark, DE 19713

Located In: Brookside Plaza

Phone: (302) 565-0003

Website: https://www.cslplasma.com/center/213

CSL Plasma - Newark, DE - Reviews, Appointment & Contact (1)


Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM
Friday7 AM–7 PM
Saturday7 AM–3 PM
Sunday7 AM–3 PM

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Charli Bry

Worst experience ever. Read the reviews before I came and thought they were maybe exaggerated. Nope they weren’t. Came earlier in the week and sat for 4+ hours just to be told I couldn’t donate because it’s been too long since I ate. Although I ate 30 minutes before I arrived. Then I come back early in the morning today as instructed so I I maybe wouldn’t have to wait so long and I’m told my heart rate is too high to donate. This place is so unorganized. Maybe my heart rate wouldn’t have been 5 points over if they weren’t having you move to all these different areas and having everything so organized. Considering I’m extremely healthy I feel like it’s some discrimination a foot. After they asked if I ever had sex with a man and I said yeah 10 years ago or so EVERYTHING became such a length process. I had to see a nurse 3x for which I didn’t even get to donate a complete waste of my time. I know there is a process but my friend with me didn’t have to do ANYTHING extra ! New management to oversee these processes and the staff is needed ASAP !!! If you really need the money, try another location this one is horrible !

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The only bright spot at this location is Jasmine. Seems to be the only one with any sense of urgency. It’s always a lot of people standing around or talking from managers down the line. Never enough workers EVER. The shortest part of my visit is my actual donation while I watch Jasmine stick to a 3-1 ratio. Place better not ever lose her. The whole experience is continually below average. Would have rated 1 star but Jasmine got the other star…thank her.

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Arielle Moore

Great way to help others and also help yourself. Staff can be a little slow at this location though. Regardless they are pleasant and can be really sweet/funny. But some days, they don’t move with a sense of urgency at all. Do the donor survey, stay healthy, eat and drink before you come to make sure everything goes smooth and you’re in and out.

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Gloria Toomey

Newarks location needs to completely restaff their facility. They

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Brandon Peirson

Had a great time at the plasma. Very courteous and kind staff. Was very nervous donating but they made it very easy. Clean building, well maintained, organized, and professional.

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kiara martens

I have been to this facility about four times but today was just a little different. Overall not all phlebotomists have gained my trust and today I was stuck by someone who previously messed up my arm. But thanks to one of the wonderful ladies working (sad I didn’t catch her name) she was Puertorican with dark hair, she was awesome, first sight of discomfort and she sped to me. Thanks to that Angel I was able to feel better instantly. I didn’t even have to tell her I wasn’t feeling too well because she kept coming constantly to check on me and everyone around me. She was fast on her feet to find a solution to my discomfort. I’ll forever be grateful since I’ve never felt like that before, I was honestly really scared but she really was amazing at her job. Unfortunately I could not continue the donation, but she made sure I got electrolytes and walked me to the nurse. Thank you so much ma’am you’re honestly amazing and I appreciate you tons.

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Amanda Syva

This place needs to make up thier minds. I started donating august of 2022 and went a lot with no issues. Now just 2 weeks ago i donated and a couple of days after i gave my sample they tell me my protein levels were to low and now have to go threw this process of getting back to being able to donate again because they deferred me. I understand they are saying its for health and safety reasons But ive done nothing different since i started donating. I have the same diet i had when i started, eat the same foods and drink the same drinks but now all of a sudden its a problem smh. Then my husband goes because i have been deferred until i guess i can get my protein level up and they took his temperature and it was 98.7 but as soon as the lady took the temperature she says oh no we have to take it again and then it read 100.1 so she says we can not take you because your temperature is to high. Well why the hell did she need to take it again? It was fine the 1st time. I really feel they are playing games now and defer people because they either dnt want to do their job, it starts to get busy and they dnt wnt to deal with it or because they would rather have an easier day by not having a lot of people to deal with.

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Jamia Queen

A lot of horse playing and talking I sat down in the chair for 30 minutes before I ever got stuck when I expressed my concerns to the manager it went in one ear out the other I was disrespected by a staff that refused to stick me and kept walking past me my overall experience there is zero no one is professional everyone is unprofessional. Everyone is young with months experience not years . They need a whole new staff members Professional ones and older one. don’t ever go after 4 PM you will get this experience!

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Roger Sligh

Third time is the charm. First time one of their workers pierced through my vein on my left arm. Second time was two weeks later. Told the worker hey my left arm might still not be recovered due to your worker injuring me. Worker said they couldn’t feel my vein which was not true but sent me home after hours. Now I go in and my heart is high which is normal from the anxiety I have now with this place. And the person says I have 15 minutes not even five minutes later they tell me oh it was a mistake they put you on a deferral until tomorrow. This place is ridiculous.

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Tamara Peluso

If you want to receive the full benefits for the first month, make sure you go within the 30 days since signing up, otherwise you won’t get the full amount. No one explained to me it had to be done within a month. I was told 8 visits. Went to 3 donations within the month and my 4th donation was past the 30 days since I started going and only received $40 and would only receive $40 for any other donations from there on out. $40 is just not worth it to me considering the time spent there so I will not be going back. Other than that the facility is clean and the staff is nice.

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CSL Plasma - Newark, DE - Reviews, Appointment & Contact (2024)


CSL Plasma - Newark, DE - Reviews, Appointment & Contact? ›

Lowe sued CSL Plasma for negligence and breach of fiduciary duty. He argues that receiving the news of positive screening for HIV caused him emotional injury.

How much will I make my first time at CSL Plasma? ›

Plasma center payments and incentives
Plasma center chainFirst donation
CSL PlasmaYou can receive up to $100 for your first donation.
BioLife Plasma ServicesYou can earn up to $800 as a new donor at select locations.
2 more rows
Feb 16, 2024

What is the CSL Plasma lawsuit? ›

Lowe sued CSL Plasma for negligence and breach of fiduciary duty. He argues that receiving the news of positive screening for HIV caused him emotional injury.

What questions do you have to answer to donate plasma? ›

To determine if you are eligible to donate we will:

Ask about your health and travel. Ask about medicines you are taking or have taken. Ask about your risk for infections that can be transmitted by blood—especially AIDS and viral hepatitis. Take your blood pressure, temperature and pulse.

What medical conditions disqualify you from donating plasma? ›

LIST OF EXCLUSIONS. Ever been diagnosed or received treatment for HIV/AIDS, Hepatitis B (HBV) or Hepatitis C (HCV). Ever had a transplant, such as organ or bone marrow. Ever had any major problems with heart, lungs, liver, or kidneys.

Can you really make $900 donating plasma? ›

If you are looking for an easy side hustle with the potential to earn up to $900 in the first month, I highly recommend donating plasma at BioLife Plasma. Plus, it's a great way to give back to your community and make a difference. READY TO LEARN MORE? DON'T FORGET YOUR ID!

Who pays the most for plasma? ›

BioLife Plasma Services is among the top payers in the plasma donation industry. On average, BioLife pays about $20 for the first visit and between $30-50 for subsequent donations. Donors can earn up to $1,200 per month, making BioLife an attractive option for regular donors.

What is the CSL Plasma controversy? ›

Transgender and non-binary Minnesotans have the right to donate plasma without being turned away because of their gender identity. However, CSL Plasma, the world's largest collector of human plasma, denied two Minnesotans from donating because of their gender identity.

Why was I rejected from donating plasma? ›

Those with HIV/AIDS, hepatitis, or other chronic infectious diseases, can spread viruses or other microorganisms through blood components, including plasma. Illnesses like a cold, flu, or even COVID-19 will temporarily defer you from donating plasma.

What disqualifies you from donating sperm? ›

If you can answer 'yes' to any of the things below, you will not be able to become a sperm donor: You have a blood disease or clotting disorder. You have provided sex for money or drugs. You have had genital warts.

What STDs does a CSL plasma test for? ›

After you have donated, your blood will be tested for syphilis, HIV (the virus that causes AIDS), hepatitis, and HTLV (human T-lymphotropic virus), which can cause a blood or nerve disease.

What are reasons you can't donate plasma? ›

Permanent Reasons People Can't Donate
  • Have ever had a positive test for HIV (AIDS virus)
  • Are a hemophiliac.
  • Had viral hepatitis B or hepatitis C.
  • Had certain forms of cancer (contact us regarding medical eligibility at 800.688. 0900)

What medications are not allowed to donate plasma? ›

Deferral duration
  • month. Anti-platelet agents. • anagrelide (Agrylin) • clopidogrel (Plavix) • vorapaxar (Zontivity) 2–31 days. Rheumatoid arthritis medications. ...
  • years. Prostate medications. • finasteride (Proscar) • dutasteride (Avodart) 1–6 months. Psoriasis medications. • acitretin (Soriatane)
  • years.

Does CSL plasma test for drugs? ›

No CSL does NOT drug test their employees but will do a random drug test if they feel the need too.

What blood pressure will disqualify you from donating plasma? ›

Current FDA donor eligibility regulations require that on the day of donation and before collection, a donor's systolic blood pressure must not measure above 180 mm of mercury or below 90 mm of mercury, and diastolic blood pressure must not measure above 100 mm of mercury or below 50 mm of mercury (21 CFR 630.10(f)(2)) ...

How much did you make first time donating plasma? ›

Although, the amount that you can make for donating plasma will vary depending on where you do it. When you donate to a plasma collection center such as CSL Plasma, you can make $100 with your first donation and up to $500 during your first month as a new donor.

What is the new donor welcome bonus for CSL? ›

Our donation process makes it easy for you to help save lives. As a new donor, you can receive over $700* your first month.

How often does CSL Plasma give birthday bonuses? ›

Each customer is entitled to the offer once only during his/her birthday month every year.

How long does it take to give plasma the first time? ›

From check-in to recovery, giving plasma for the first time can take up to 2 hours. After that, it takes anywhere from 1 to 1 ½ hours. Check-in: When you arrive at a plasma center, you will check in at the front desk. You will need to show a valid photo ID, proof of address, and proof of social security.


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