What is an example of a good review for a car salesman?

“ Highly Recommend! ” Jon was great to work with and really went above and beyond to secure our desired car and ensure top quality . He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

How do you know if a dealer is trustworthy?

Word of mouth goes a long way. If you've heard bad things about a dealer, especially from more than one person, then that dealer probably isn't so great. If the dealer has great reviews on their site and a good reputation with the community , then odds are you can trust them.

How not to get scammed at a car dealership?

Make sure that the Total Cash Price on the written contract matches the price that you were told . If the prices are different, you may be the victim of fraud. If the dealership refuses to honor the representations made to you by the salesperson, refuse to sign the contract and walk away from the dealership.

How do I write a review on a car dealership?

When writing your review, be honest about the dealership's strengths and weaknesses . If there were aspects of your experience that you didn't like, it's okay to mention them. However, it's also important to highlight the dealership's strengths.

What do you write in a car review?

Generally, you'll start with a summary of your experience and end with a final evaluation . The middle parts of the review are highly customizable. A car review might have sections on safety features, style and design, engine specifications, technological innovations, or the car's ability to drive on rough surfaces.

What is an example of a good review?

– ⭐⭐⭐⭐⭐ “I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.”

What to say when a car dealer asks your budget?

Counter the monthly payment conversation: Your dealer may ask what you're hoping to pay for your car each month. Instead, tell your salesperson that you'd prefer discussing the car's out-the-door price and fair market value . If need be, you can always discuss refinancing your car loan down the road.

How do I know if I got a good deal from the dealership?

But by looking at the TMV or the Edmunds Suggested Price, you can get a rough idea of how popular the vehicle is and what you should expect to pay for it. If you already have a quote from the dealership, use the Edmunds Price Checker to help determine if you're getting a good deal .

How much does a car reviewers get paid?

As of Jun 4, 2024, the average hourly pay for a Car Reviewer in the United States is $29.88 an hour . While ZipRecruiter is seeing hourly wages as high as $48.56 and as low as $10.58, the majority of Car Reviewer wages currently range between $22.60 (25th percentile) to $36.54 (75th percentile) across the United States.

How do you compliment a car salesman?

Thank You For Thank You to Car Dealer Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work!

DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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Sales Department

4.1

204 Reviews

2833 Washburn Way, Klamath Falls, Oregon 97603

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Sales: (541) 205-4501

Call (541) 205-4501

Lithia Ford of Klamath Falls

Klamath Falls, OR

This rating includes all reviews, with more weight given to recent reviews.

4.1

204 Reviews

Call Dealership (541) 205-4501

2833 Washburn Way

Klamath Falls, OR

97603

Directions

4.1

204 Reviews

Write a review

This rating includes all dealership reviews, with more weight given to recent reviews.

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Finance Experience

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204 Reviews of Lithia Ford of Klamath Falls

March 19, 2024

SERVICE VISIT

t's so easy to make an appointment online. I love the friendly staff and excellent service. The only place I will take my car. I love the friendly staff and excellent service. The only place I will take my car. More

by Jeri

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Charles Phillips

Report | Print

Mar 22, 2024 -

Lithia Ford of Klamath Falls responded

Thank you for the positive review, Jeri and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions.Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

Helpful 0

February 12, 2024

SERVICE VISIT

This is for the Service Department. The honesty about not needing the service I brought my car in for. Dani, is amazing, very professional and polite. She knows and understands what The honesty about not needing the service I brought my car in for. Dani, is amazing, very professional and polite. She knows and understands what you are saying and has answers for you. I would highly recommend. More

by dianne12205

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dani (Dani) Giamanco

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Feb 15, 2024 -

Lithia Ford of Klamath Falls responded

Dianne, I appreciate your review and I am glad to hear that Dani was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with.Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

Helpful 0

October 04, 2023

SERVICE VISIT

nice improvement remodeling the inside; very helpful people; quick service; nice coffee machine which enjoyed people; quick service; nice coffee machine which enjoyed More

by malyrs716

Recommend Dealer

Yes

Employees Worked With

Samantha and Jesse

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Oct 09, 2023 -

Lithia Ford of Klamath Falls responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care!Best, Kirby Gordon | General Manager

Helpful 0

August 07, 2023

SALES VISIT - USED

Wow ! for once in my life I'm at a loss for words. The service was mind blowing, and I really want to thank "Christy" for all of her help and attention to for once in my life I'm at a loss for words. The service was mind blowing, and I really want to thank "Christy" for all of her help and attention to my situation, and for helping me find a vehicle that I was both happy and comfortable with. All of the staff were great, friendly, and at no time did I ever feel "pressured" during my experience. Awesome job ! More

by rspowell69

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tim, Christy Rajnus

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Aug 10, 2023 -

Lithia Ford of Klamath Falls responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Christy was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs.Best, Kirby Gordon | General Manager

Helpful 0

May 25, 2023

SERVICE VISIT

Buyer beware! Let me regal you about how horrible my experience was with lithia so you may make your own informed choice.On 4/20, after shopping around online I Let me regal you about how horrible my experience was with lithia so you may make your own informed choice.On 4/20, after shopping around online I found a 2009 Ford f150 lariat edition for sale at their dealership. I drove out there from medford to inspect and test drive said vehicle. It was great, checked every box I needed, and the dealership was going to service it for me before I picked it up as it had been just traded in a couple of days earlier. So I signed the paperwork and left. The following Wednesday I got a call saying that my f150 would be ready to pick up anytime on Thursday the 27th. So after work I head out, and get to the dealership at 1pm.The truck isn't ready, so they ask me to wait without explanation. 30 minutes go by, an hour, two hours, 3 hours and now I'm starting to get upset. There's been no communication besides, "they are still working on it" when it was supposed to be ready "anytime". Well 30 minutes later I finally get some answers, a stubborn bolt on my differential plug, and a broken ac blender that they need to order. A part they knew they couldn't fix that day but wouldn't tell me about until I started to get upset with them....So a week and a half go by with no word from the dealership about the new part or when it will be fixed until I get an "apology" from my salesman that he literally said "I forgot about you"...... but the part is now in and they make an appointment on the 19th of May to fix it.I drop my truck off for 4 days to get it repaired and the day I pick it up??? Now 3/4 of the buttons on my center console don't work. Volume/tuning/audio settings/media source/presets..... all disabled and not working like they were when I purchased the vehicle. When I go to tell them they need to fix it they try and tell me that "when you work on older trucks things will break"....... YOU ARE A DEALERSHIP, how do you think you can break things and not replace them???Long story short... I am never going back to this dealership again for any purchase, even for the final repair of the center console I'm going to the lithia in medford. They actually care about people's time and money, unlike lithia in kfalls. So take this into consideration if you were thinking about buying here. More

by xxwasabijonesxx

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Rafael 0 stars

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May 30, 2023 -

Lithia Ford of Klamath Falls responded

Thank you for taking the time to share your recent experience at Lithia Ford of Klamath Falls. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you.Best, Kevin Bicknell | Service Manager | kbicknell@lithia.com

May 31, 2023 -

xxwasabijonesxx responded

Hello, I have read your response to my dealership purchase and followed up via this email. As of currently, my center console still hasn't been fixed and many of my audio buttons do not work like they did when I purchased the vehicle originally. I have gone and out of pocket fixed the wheel hub bearing on the front passenger tire and also replaced the tire sensors that were missing in the front 2 tires. Costing my 560$ The tire issue that results in the speedometer being off by 5mph, I've been to les schwab and I can purchase new tires that will fit my current rims that can fix my speedometer by being the correct overall diameter as what tires and rims "should be" on my truck. I have a quote floating around my house somewhere for that I can find. I'm mostly upset at how much of my time the dealership gave no concern over wasting. This is the source of a lot of my frustration. That and the lack of communication, they wouldn't tell me what was wrong or what was even being worked on the original day of pickup until I threw a fit.

Jun 04, 2023 -

xxwasabijonesxx responded

Its been over a week since this response to my original review, they claim to care about making this situation better for me yet no email has been recieved. No messages in my voicemail. No contact besides this response that they are "sorry". Sigh....

Helpful 2

April 15, 2023

SALES VISIT - NEW

Friendly staff, Christy and Tim are phenomenal and a great asset to your company. Smooth transaction great asset to your company. Smooth transaction More

by Swissldy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tim in Finance, Christy Rajnus

Report | Print

Apr 19, 2023 -

Lithia Ford of Klamath Falls responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!Best, Kirby Gordon | General Manager

Helpful 0

April 03, 2023

SALES VISIT - NEW

The dealership was kind enough to send a driver in a comfortable car to pick me up. The systems and customer service at the dealership could have been more crisp and friendly. The receptionist was extre comfortable car to pick me up. The systems and customer service at the dealership could have been more crisp and friendly. The receptionist was extremely nice and friendly. I wish they would have walked me through the aspects of the vehicle I was buying and I wish they were prepared for my arrival since I had a long trip in front of me. I'm super happy with my new Bronco. More

by Josh

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tonia Lovato

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Apr 06, 2023 -

Lithia Ford of Klamath Falls responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Best, Kirby Gordon | General Manager

Helpful 0

February 28, 2023

SERVICE VISIT

Everyone that I had contact with was very polite and helpful. My questions were answered thoroughly, so that when I left the dealership, I was well informed. helpful. My questions were answered thoroughly, so that when I left the dealership, I was well informed. More

by ccalicoridge

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Victor in the finance department, Christy Rajnus

Report | Print

Mar 06, 2023 -

Lithia Ford of Klamath Falls responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.Best, Kirby Gordon | General Manager

Helpful 0

February 27, 2023

SALES VISIT - USED

I was sold a lemon. Very dangerous to drive. Never should have been sold in that condition. They won't help me. Waiting for Kirby Gordon. Very dangerous to drive. Never should have been sold in that condition. They won't help me. Waiting for Kirby Gordon. More

by kimcwhite0628

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Ethon, Erik, dillon

Report | Print

Feb 27, 2023 -

kimcwhite0628 responded

Well, Kirby Gordon is going to help remedy my situation. I'm so glad for that. However, I am still without a truck and no money back. I have to wait until he finds me something. Who knows how long that will be. So I will keep you posted. It still isn't right. I have to make the payments on that truck when I don't even have it. I went to buy a truck because I needed another vehicle. Hurry up Kirby and help me. Ii need a different truck. Thank you

Feb 27, 2023 -

kimcwhite0628 responded

I am not a Ford person. I told them that but Erik said they had used Chevys, gmcs and Chevys. No they did not. My first time loan, my first dealership and I will never do it again. Erik was especially rude to me.

Helpful 0

February 27, 2023

SALES VISIT - NEW

This is the second time I have bought from this dealership. The experience was positive and my salesman Tyler Scott was helpful in showing me all the options of my SUV, and worked with me to get th dealership. The experience was positive and my salesman Tyler Scott was helpful in showing me all the options of my SUV, and worked with me to get the best options for me. I would definitely recommend this business to others. More

by Rhonda Keffer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tyler Scott

Report | Print

Mar 02, 2023 -

Lithia Ford of Klamath Falls responded

Thank you for leaving us this great review, Rhonda. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!Best, Kirby Gordon | General Manager

Helpful 0

...

DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

204 Reviews of Lithia Ford of Klamath Falls

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